Privacy Policy
Lumrah Media Privacy Policy
Effective Date: June 26, 2025
At Lumrah Media (“we”, “us” or “our”), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.lumrahmedia.com or engage with our services.
Who we are
- Company name: Lumrah Media
- Address: Sharjah, United Arab Emirates
- Data Protection Contact (DPO): info@lumrahmedia.com
What Information We Collect
- Personally Provided Data: When you fill in forms (e.g., contact, newsletter, demo), you may provide us with your name, email address, phone number, company name, and related professional details.
- Usage Data: We automatically collect technical details such as your browser type, IP address, pages visited, and interaction activities—designed to enhance your experience.
How We Use Your Information
We may use your data for the following purposes:
- To respond to your inquiries, manage service requests, and deliver content you ask for.
- To personalize and improve the website experience.
- To analyze site usage and enhance our marketing, products, and features.
- To send you promotional newsletters or announcements—always with your option to unsubscribe.
- To detect or prevent fraud, and enforce our terms of use.
Data Retention
We maintain your personal data only as long as necessary to fulfill the purposes described. After that, it is securely deleted—unless there are legal or regulatory obligations requiring extended retention.
Legal Basis for Processing
Under UAE and international privacy laws, we process your data based on:
- Your consent (e.g., sign-ups, subscriptions).
- Legitimate interests (e.g., improving services, marketing).
- Compliance with legal obligations.
Cookies and Tracking
We use cookies, web beacons, and similar technologies to analyze trends, remember preferences, and manage your interaction with our content. You have the ability to disable these through your browser settings; however, some functionality may be affected.
Data Sharing and Disclosure
We may share your information with:
- Trusted third-party service providers (e.g., email platforms, analytics tools) under contract.
- Authorities if legally required (e.g., courts, regulators).
- Successors in the event of a corporate merger, acquisition, or sale of assets—with appropriate safeguards.
International Transfers
Your data may be stored or processed in jurisdictions outside the UAE. We ensure that any such international transfer is protected via appropriate legal safeguards.
Children’s Privacy
Our services are not intended for anyone under 16. If we learn that we’ve inadvertently collected information from a minor under the age of 16, we will delete it without delay.
Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access: obtain copies of your personal data.
- Correction: have inaccurate data amended.
- Deletion: request erasure of data (subject to exceptions).
- Objection/Restriction: limit or oppose certain processing, including marketing communications.
To exercise these rights, please contact our DPO.
Consent & Opt-Out
- By providing your information or continuing to use our website/services, you agree to this Privacy Policy.
- For marketing communications, you may unsubscribe via the link in any email or by contacting us directly.
Policy Changes
We may update this policy over time. Any significant changes will be posted on our website along with a clearly stated “Effective Date.” We encourage you to review the policy periodically.
Contact Us
If you have questions, concerns, or requests regarding your personal data, contact our DPO at info@lumrahmedia.com.